GlassTech (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number (e.g., when you fill out a contact or appointment form)

  • Address and service location (if relevant to a booking)

  • Technical data (e.g., IP address, browser type, device information, cookies)

  • Communication content (e.g., messages sent via our contact forms, chatbot, or email)

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to inquiries or service requests

  • To schedule and manage appointments

  • To improve our website functionality and user experience

  • To communicate updates, confirmations, or follow-up messages

  • For internal analytics and reporting

  • With your consent, to send promotional or marketing communications

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your information in the following limited cases:

  • With trusted third-party service providers who help us operate the website or provide services (e.g., hosting providers, CRM tools)

  • If required by law, subpoena, or legal process

  • To protect our rights, users, or property

  • With your explicit consent

All third-party partners are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and gather analytics. These may include:

  • Essential cookies (for site functionality)

  • Analytics cookies (e.g., Google Analytics)

  • Performance cookies (to improve speed and interaction)

You can control or disable cookies through your browser settings at any time.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

If you wish to request deletion of your data, you may contact us using the information below.

6. Data Security

We take appropriate security measures — including SSL encryption, firewall protection, and data access restrictions — to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights under privacy regulations (e.g., GDPR, CCPA), such as:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion

  • The right to object to or restrict processing

  • The right to data portability

To exercise any of these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to other websites not operated by GlassTech. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes means you accept the updated terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to make a data-related request, please contact us:

GlassTech
[Insert Business Address]
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

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